Экструдирование и упаковка мучного теста

CONSULTING

Dear CHLB Packing Machine
Our company I****C is designing and producing machinery for filling and packaging
We are offering now a project of packaging creative/play dough in bags to one of our customers.
Please quote a complete line – extruder and flow-wrapping machine that meet the following spec.

PRE-SALES ADVICE

1) The dough is based on flour.

КХЛБ: The most popular kind, our machine can do that.

2) Three sizes of products ɸ20,32,42 X length 70-90 мм.

КХЛБ: The 3 diameters can be used the same extruder by changing nozzle, the length can be adjusted since machine controlled by servo system.

3) Width of Wrapping foil: 150, 210 мм.

КХЛБ: Suitable to our CB-350XL. Need to confirm the wrapping foil is laminated film.

4) Bags sizes 120L X 65W, and 120L X 95W

КХЛБ: Size is no problem by the CB-350XL.

5) Емкость: at list 120 мешков в минуту. (What is the feasible max capacity? )

КХЛБ: For the ɸ42 X length 90 мм, speed is about 100 мешков в минуту. For ɸ32 X length 90 mm can reach 120. For ɸ 20 X length 90 mm can reach 150 мешков в минуту.

6) Since the product is changed from time to time to gluten-free dough (for sensitive children who suffer of celiac disease) , the extruder should be easy to dismantled for thorough cleaning.

КХЛБ: Наша машина подходит как для мучного, так и для легкого теста.(безглютеновое тесто). You are right, thorough cleaning is important. Our extruder can be dismantled in 2 minute easily.

7) Please send us a movie that shows the dismantling of the extruder and removing the upper container.

This customer is a machine manufacturer with over 30 years experience and packing machine is one main category of their products. But they don’t manufacture play dough packing machine yet, so they are searching for a reliable supplier of this kind machine.

This customer pay attention to the production process supervision, punctual delivery time, after sales services. In a word, their supplier must be a substantial manufacturer with considerate services.

AFTER SALES SERVICES FAQ

1) Free consultation service before, during, and after sales;

2) Free project planning and design services;

3) Free debugging of equipment until everything is functional;

Customer: How you are going to do this, In Israel?
КХЛБ: We usually set the machine well before delivery.

4) Free management of equipments’ long distance shipping;

Customer: What do you mean?
КХЛБ: We can keep you informed about the cargo’s position and ETA(Estimated Time of Arrival).

5) Free training of equipment maintenance and operating personally;

Customer: How you are going to do this, In Israel?
КХЛБ: Да, you are right. We will dispatch our technician to your workshop to provide this service for free the first time.

6) Free new production techniques and formulas;

КХЛБ: Наша машина подходит как для мучного, так и для легкого теста.(безглютеновое тесто). You are right, thorough cleaning is important. Our extruder can be dismantled in 2 minute easily.

7) Предоставлять 1 year complete warrantee and lifetime maintenance service;

Customer: How you are going to provide this service?
КХЛБ: You can find us if you have any problem. Our technician will provide solution by video communication first. We can also send the technician to your company if requested. The service charge is 100USD per day.If any parts except wearing parts broken, we will send you the substitute to replace. The substitute is for free if the machine working under normal condition and within the warrantee.

After customer clear with the after-sales service details, they are very satisfied. And then they visited factory before ordering.

Our inspect processes and production capacity is qualified, so is the packing machine since it’s CE certificated. Machine is full stainless steel and equipped with safety guards.

PRODUCT DETAILS

Among the 3 размеры, the φ42×L 90 mm is most difficult since the content of one piece is equal to 4.41 times of one pieceφ20×L 90 мм. According to this situation, our engineer adopted a more powerful motor of extruder to make extruding can reach such speed.

The extruder has 3 options:

• – 4КВт, for normal play dough

• – 5.5КВт, for hard plasticine or modeling clay

• – 7.5КВт, for big piece of material such as 500g, 1KG/pc

We will use the most suitable configuration as per customer’s products.