Whether by phone, by email, or on-site, you can count on us to ensure continuous operations and availability of equipment and services at any time. Contact us to get support now.
Spare parts ensure that your machine will continue to be dependable and that the throughput will stay stable.
CHIB is committed to providing our customers with a spare parts kit, includes heating bars, conveyor belt, and replacing knives to reduce your downtime related to parts failure.
Parts orders are still available after the limited warranty period and we will have it shipped overnight to guarantee your production.
Our machines are guaranteed for 13 months from the bill of lading date. We promise free troubleshooting and replacement parts for defective devices caused by production and defective material during this period.
Our warranty policy does not cover damages caused by misuse, improper installation and operation, or maintenance cost provided by someone other than a CHLB department.